Refund Policy

Descreened doesn't have access to your App Store payment and can't issue refunds directly. To request a refund for a Descreened charge, use Apple's refund flow:

1. Go to reportaproblem.apple.com and sign in with your Apple Account.
2. Find the Descreened charge and choose "Request a refund."
3. Pick a reason and submit. Apple reviews and decides the refund under the App Store terms.

Your subscription starts with a free trial. If you cancel before the trial ends, you won't be charged. You can manage or cancel any time from Manage Subscription in the Descreened app (Settings tab), or in iOS Settings → your name → Subscriptions.

The subscription renews automatically until you cancel. To avoid the next charge, cancel at least 24 hours before the end of the current period; your access continues through the period you've already paid for. Apple manages renewals and cancellations — reach them from Manage Subscription in the Descreened app or in iOS Settings → your name → Subscriptions.

Because your purchase is made through the Apple App Store, Apple is the seller of record and handles VAT and any statutory consumer rights (including an EU/UK right of withdrawal where it applies). Nothing in this policy limits any non-waivable right you have under your local consumer law.

Having trouble? Email support@descreened.com — Apple issues the refund, but we can point you to the right flow. And if a subscription you bought isn't showing up, tap Restore Purchases in Settings.